FAQ

Frequently Asked Questions (FAQ)

1. What is Muslim House?

Muslim House is an Australian-based lifestyle brand offering high-quality products tailored for the modern Muslim. We focus on faith-conscious essentials — including grooming, personal care, and more — to support a purposeful, values-driven life.

2. Where are you based?

We are proudly based in Australia. While we don’t operate a physical storefront at this time, all of our products are available for purchase through our website: muslimhouse.com.au

3. Do you ship internationally?

Yes! We offer international shipping to most countries. Shipping rates and times vary depending on your location and will be calculated at checkout.

4. Are your products halal and ethically made?

Absolutely. We carefully select partners to ensure our products are halal, cruelty-free, and aligned with Islamic values. Whenever possible, we use organic materials.

5. How can I contact you?

You can email us anytime at info@muslimhouse.com.au. We aim to respond to all inquiries within 1–2 business days.

6. How do I track my order?

Once your order has been shipped, you’ll receive a confirmation email with tracking details. If you haven’t received it or need help, feel free to contact us.

7. What is your return policy?

We accept returns for unused and unopened products within 14 days of delivery. Please contact us first before sending anything back so we can guide you through the process.

8. Can I collaborate with Muslim House or stock your products?

We’re always open to meaningful partnerships and stockist inquiries. Reach out to info@muslimhouse.com.au with your details, and we’ll be in touch.